Managers Turn to AI to Rehearse Difficult Employee Conversations
Tools that simulate discussions on performance, pay and layoffs are gaining use among managers, though experts caution that privacy safeguards and human judgment remain essential, CNBC reported.
Managers are increasingly turning to artificial intelligence tools to prepare for some of the most challenging conversations in the workplace, according to a report by CNBC.
The tools allow managers to rehearse discussions covering sensitive topics such as employee performance, compensation and layoffs before having the actual conversations with staff, the report said.
According to CNBC, experts who study workplace technology say these AI-assisted rehearsals can help managers prepare language and anticipate reactions ahead of difficult meetings.
However, the same experts cautioned that privacy safeguards are necessary when using such tools, given the sensitive nature of the information involved in conversations about pay, performance and job security, CNBC reported.
Experts also emphasized that human judgment remains essential in these interactions, according to the report, suggesting that AI tools are best used as a preparatory aid rather than a replacement for managerial decision-making and interpersonal skill.
CNBC did not specify which AI platforms are being used for this purpose or provide data on the scale of adoption among managers.
Sources
- Managers are using AI for one of work's toughest tasks: Difficult employee conversations — CNBC — Top News
EGazette summarizes reporting from multiple sources; follow the links for the originals.
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