Managers Turn to AI to Rehearse Tough Conversations on Pay and Performance

Managers are increasingly turning to artificial intelligence tools to rehearse difficult workplace conversations, including discussions about performance, pay and layoffs, before meeting with employees, according to a report by CNBC.

The report describes a growing practice in which managers use AI systems to simulate feedback conversations, allowing them to prepare responses and approaches before addressing sensitive topics with staff members.

According to CNBC, proponents of the approach say rehearsing conversations with AI can help managers organize their thoughts and anticipate how discussions might unfold, particularly for conversations that carry emotional or financial weight for employees.

However, the report notes that experts have raised concerns about the practice, emphasizing that privacy safeguards are necessary when sensitive employee information is used or referenced in AI tools during preparation.

Experts cited in the report also stressed that human judgment remains essential in these conversations, cautioning against over-reliance on AI-generated scripts or suggestions when managers ultimately deliver feedback to employees in person.

The report reflects broader questions about the expanding role of AI in workplace management, as companies explore how such tools can be integrated into human resources practices while balancing efficiency with employee privacy and trust.