UK Airport Chaos Leaves Passengers Recounting Ordeals After Air Traffic Failure
More than 2,000 flights were canceled after an air traffic control system failure, according to The Guardian.
More than 2,000 flights were canceled after an air traffic control system failure disrupted UK airports, The Guardian reported, with passengers describing ordeals including hours stuck on planes and sleeping on the floor at Heathrow.
Nats, the UK's air traffic control provider, fixed the technical problem within hours, though hundreds of thousands of passengers were affected by further delays and cancellations the following day, according to the report. Nats chief executive Martin Rolfe was given a week to report on the cause of the failure.
Sources
- ‘Baggage reclaim was pandemonium’: passengers hit by airport IT chaos recount their ordeals — The Guardian — Business
EGazette summarizes reporting from multiple sources; follow the links for the originals.
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