Rivian's Also E-Bike Unit Apologizes for Shipping Delays
The electric vehicle maker's micromobility spinoff Also has pushed back delivery of its software-controlled TM-B e-bike, prompting frustration from customers who preordered the device.
Rivian's micromobility spinoff Also has apologized to customers after delays in shipping its highly anticipated electric bike, the TM-B, according to a report from The Verge.
The company unveiled the TM-B last year, generating significant attention in the e-bike industry for its distinctive design and technology. The bike features a USB-C chargeable battery, a removable seat post, and a software-controlled pedal-by-wire system, which the company described as a unique approach compared to conventional electric bicycles.
Despite the initial excitement surrounding the launch, Rivian's Also division has faced delays in delivering the bikes to customers who placed preorders, according to The Verge. The report indicates that customers awaiting the TM-B have expressed dissatisfaction with the postponed timeline.
In response, Also issued an apology to affected customers for the shipping delays, though specific details about the length of the delay or a revised delivery timeline were not immediately available in the report.
Rivian, known primarily for its electric trucks and SUVs, launched Also as a separate venture focused on micromobility products, aiming to expand its footprint beyond traditional automotive offerings into the broader electric transportation market.
The Verge's report did not specify the exact number of affected customers or provide additional comment from Rivian or Also regarding the cause of the delays.
Sources
EGazette summarizes reporting from multiple sources; follow the links for the originals.
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