Anthropic Sued by Users Who Say Top-Tier Subscription Plans Were Misleading
An expanded class action lawsuit accuses the AI company of overselling the benefits of its premium pricing tiers to power users, according to a report by The Verge.
Anthropic, the artificial intelligence company behind the Claude chatbot, is facing an expanded class action lawsuit from customers who allege they were misled about the benefits of top-tier subscription plans, according to a report by The Verge.
The plaintiffs, described as power users of Anthropic's services, claim the company led them to believe they would receive greater usage or capabilities under premium subscriptions than they actually got, The Verge reported.
According to the report, Anthropic has said that power users are central to its business strategy, and the company has at times prioritized these users even when doing so meant restricting access for other popular third-party applications, citing the example of a tool called OpenClaw being cut off.
The Verge's report indicates the lawsuit was filed as an expanded class action, though further details about the specific claims, the number of plaintiffs, or Anthropic's response to the allegations were not fully outlined in the available excerpt.
Anthropic has not been reported to have issued a detailed public response to the specific allegations in the lawsuit as described in the excerpt reviewed.
Sources
- AI power users claim Anthropic duped them with subscriptions, and they’re taking it to court — The Verge
EGazette summarizes reporting from multiple sources; follow the links for the originals.
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