AI Assistants Instinct and Meta's Muse Gain Ability to Make Phone Calls
TechCrunch reports two competing AI agents can now place calls on behalf of users to handle tasks like restaurant bookings and subscription cancellations.
Two rival artificial intelligence assistants, called Instinct and Meta's Muse, have each added the capability to make phone calls on behalf of users, according to a report published by TechCrunch on September 17, 2026.
Per the report, the new calling feature allows people to direct the AI agents to complete everyday tasks that traditionally require a live phone conversation, such as making restaurant reservations or canceling subscription services.
TechCrunch described the two tools as competing products, though the report did not provide further details on the companies behind Instinct or on the technical mechanisms enabling the calling function in either assistant.
The addition of calling abilities marks an expansion of what AI agents can do beyond text-based tasks, according to the outlet, positioning voice-based automation as a new area of competition between AI developers.
TechCrunch's report did not specify a rollout timeline, pricing, or availability details for the calling feature in either Instinct or Meta's Muse.
Sources
EGazette summarizes reporting from multiple sources; follow the links for the originals.
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