EGEGazette
BusinessReported
UK retailers breaking law by refusing refunds for returns, Which? investigation finds
Consumer watchdog says leading online shops routinely fail to reimburse delivery costs or item prices for returned goods.
· 1 min read
Tagged “consumer-rights”
ClearEGEGazette
BusinessReported
Family Says Sky Pressured Vulnerable Customer With Dementia Into Costly Package Instead of Allowing Cancellation
A reader's account published by The Guardian describes difficulty reducing an elderly father's £113.50 Sky TV bill, alleging the company pushed expensive add-ons rather than accepting a request to downgrade or cancel.
· 2 min read
BusinessReported
Parent Denied Refund After Gymnastics Academy Alters Prepaid Holiday Sessions
A customer says The Gymnastics Academy changed the venue and date of a prepaid booking for her daughter's summer holiday sessions but refused to issue a refund.
· 2 min read
BusinessReported
UK Government Scrutinizes 'Phoney Bargains' as Retailers' Discount Claims Questioned
Consumer experts examine confusing rules around price reductions in UK stores as authorities crack down on misleading sales tactics.
· 1 min read
BusinessReported
Campaigners Call Labour's New Water Customer Powers a 'Stitch-Up'
Documents show water companies have advised on how a new consumer accountability scheme will work, prompting criticism from campaigners.
· 2 min read